Privacy Policy

USDOTCO is a trade name of Leeway LLC, a limited liability company ("Company," "we," "us," or "our"). We are committed to protecting the privacy of our users ("User," "you," or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at usdotco.com (the "Site") and use our carrier compliance filing services. Please read this policy carefully. By using our Site and services, you consent to the data practices described in this policy.

Section 1Information We Collect

Personal Information

When you register for an account, place an order, or interact with our services, we may collect the following personal information:

• Full legal name and contact information (email address, phone number, mailing address)
• Date of birth and Social Security Number (SSN) or Employer Identification Number (EIN), as required for certain government filings
• Driver's license number and state of issuance
• Citizenship or immigration status, where required by applicable filings

Business Information

To process your compliance filings, we collect business-related information including:

• Business legal name, trade name (DBA), and entity type
• USDOT number, MC number, and other existing regulatory identifiers
• Business address, principal place of business, and mailing address
• Type of operation (interstate, intrastate, or both), cargo carried, and equipment types
• Fleet size, number of drivers, and vehicle information
• Insurance policy details (carrier name, policy number, coverage amounts)
• Officer, director, and designated process agent information

Payment Information

When you make a purchase, your payment information is processed by our third-party payment processor. We do not store full credit card numbers, debit card numbers, or bank account details on our servers. We may retain the last four digits of your card number and the card type for transaction reference purposes.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address, browser type and version, and operating system
• Pages visited, time spent on pages, and referring website addresses
• Device identifiers and general location data derived from your IP address
• Clickstream data and interaction patterns within our Site

Section 2How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery: To prepare, submit, and manage your regulatory filings and compliance documents with the appropriate federal and state agencies
• Account management: To create and manage your user account, process transactions, and maintain records of your filings
• Communication: To contact you regarding your orders, filing status updates, required additional information, and customer support inquiries
• Compliance notifications: To send you reminders about upcoming filing deadlines, renewals, and regulatory changes that may affect your operations
• Service improvement: To analyze usage patterns, troubleshoot technical issues, and improve the functionality and user experience of our Site and services
• Legal compliance: To comply with applicable laws, regulations, and legal processes
• Marketing: With your consent, to send you promotional materials about our services. You may opt out of marketing communications at any time

Section 3Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

Government Agencies

As the core function of our service, we submit your information to federal and state government agencies as required to complete your requested filings. This includes but is not limited to the Federal Motor Carrier Safety Administration (FMCSA), the Internal Revenue Service (IRS), state departments of transportation, and state tax and regulatory agencies. These submissions are made on your behalf and at your direction.

Payment Processors

We share your payment information with our third-party payment processing partners to complete transactions. These processors adhere to PCI-DSS standards and are contractually obligated to protect your payment data.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.

Legal Requirements

We may disclose your information when required to do so by law, or in response to valid requests by public authorities (such as a court order or government agency), or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site before your information becomes subject to a different privacy policy.

Section 4Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL protocols
• Encryption of sensitive data at rest
• Access controls limiting employee access to personal information on a need-to-know basis
• Regular security assessments and monitoring of our systems
• Secure server infrastructure with firewall protection

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your data.

Section 5Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. The types of cookies we use include:

• Essential cookies: Required for basic Site functionality, such as maintaining your session and processing transactions
• Analytics cookies: Help us understand how visitors interact with our Site, which pages are most popular, and how users navigate the Site
• Functional cookies: Remember your preferences and settings to provide a personalized experience

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our Site. Most web browsers accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.

Section 6Third-Party Services

Our Site may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. We encourage you to review the privacy policy of every site you visit.

We may use third-party analytics services (such as Google Analytics) to help us understand how our Site is used. These services may collect information about your use of our Site and report it to us. The information generated is used to evaluate website activity and provide other services related to internet usage.

Section 7Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Specifically:

• Account data: Retained for the duration of your account and for a reasonable period thereafter, in case you choose to reactivate your account
• Filing records: Retained for a minimum of seven (7) years from the date of filing, as required for regulatory compliance and record-keeping purposes
• Payment records: Retained as required by tax and financial regulations, generally for a minimum of seven (7) years
• Communication records: Retained for a minimum of three (3) years for customer service and dispute resolution purposes

When your information is no longer needed for the purposes outlined above, we will securely delete or anonymize it.

Section 8Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request that we correct any inaccurate or incomplete personal information
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions (such as information required for active filings or legal retention requirements)
• Portability: You may request that we provide your data in a structured, commonly used, and machine-readable format
• Opt-out: You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly

To exercise any of these rights, please contact us at support@usdotco.com. We will respond to your request within thirty (30) days. We may require verification of your identity before processing your request.

Section 9Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will take steps to delete such information from our records. If you believe we might have any information from or about a child under 18, please contact us at support@usdotco.com.

Section 10California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:

• Right to know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, our business purpose for collecting the information, and the categories of third parties with whom we share the information
• Right to delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions provided by law
• Right to opt-out of sale: USDOTCO does not sell personal information. If this practice changes, we will update this policy and provide you with the ability to opt out
• Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights

To exercise your California privacy rights, please submit a verifiable consumer request by contacting us at support@usdotco.com. You may designate an authorized agent to submit a request on your behalf, provided the agent has your written permission and you verify your identity directly with us.

Section 11Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy and, where appropriate, providing additional notice (such as an email notification or a notice on our Site).

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site and services after any modifications to this policy constitutes your acceptance of the updated terms.